
Return Policy
At Black Sable, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return process to make things right. Please review our return policy below for the details and steps to initiate a return.
Return Process:
Initiate Return: Email us at info@blacksable.co.za with your order number and reason for return.
Provide Photos: Attach clear photos of the item to verify its condition.
Return Authorization: Upon approval, we will provide instructions for returning the item.
Refunds: Once we receive and inspect the returned item, refunds will be processed within 5-7 working days to the original payment method.
Non-Returnable Items: Certain items, such as [list any non-returnable items], are not eligible for return.
Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Contact Us: For any questions or concerns regarding returns, please contact us at [insert contact email address].
Note: This policy is subject to change. Please review it periodically for updates.