Return Policy

At Black Sable, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return process to make things right. Please review our return policy below for the details and steps to initiate a return.

Return Process:

  1. Initiate Return: Email us at info@blacksable.co.za with your order number and reason for return.

  2. Provide Photos: Attach clear photos of the item to verify its condition.

  3. Return Authorization: Upon approval, we will provide instructions for returning the item.

Refunds: Once we receive and inspect the returned item, refunds will be processed within 5-7 working days to the original payment method.

Non-Returnable Items: Certain items, such as [list any non-returnable items], are not eligible for return.

Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Return Shipping Costs: Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Contact Us: For any questions or concerns regarding returns, please contact us at [insert contact email address].

Note: This policy is subject to change. Please review it periodically for updates.